News

September 7th 2020

Remote Learning Guide

There are three possible reasons why your child may be accessing their work from home.

1. Enforced Self-isolation of a whole year group when a pupil tests positive for Covid-19.

2. A child is self-isolating from school because of showing symptoms.

3. A child is returning from foreign travel requiring quarantine.

Remote Learning Letter - further login information.

Visit the COVID Update page for further imformation on Covid restrictions, managing symptoms and self-isolation.


IT Support
 
If you are experiencing technical difficulties, please email the IT team who will endeavor to respond and support your query within 24 hours: ITSupport@queensbridge.bham.sch.uk  To ensure the fastest possible response and resolution times, please provide as much detail as possible when requesting support from the Queensbridge IT Team.
 
Required information:
 
  •  Year Group
 
  • User Name (being attempted)
 
  • Where the error or issue is occurring ie Frog, Frogmail, Frogdrive, GDrive.
 
Screenshots of any errors or onscreen messages are also extremely useful in resolving issues promptly.