Requests for Support
Requests for support from the IT Department must to be sent to ITSupport@queensbridge.bham.sch.uk
Please provide as much detailed information as possible about:
- Pupil (login name being used)
- Systems (FROG, GSuite, Teams etc)
- Issue or errors experienced
- Screenshots at point of failure are essential for remote support and enable us to resolve issues promptly. Please provide wherever possible.
Accessing Microsoft Teams
If a student is self-isolating, they should collect their work from the Google Drive (accessed via frogmail) and follow their school timetable as closely as possible.
Remote Learning information for each Year group can be found below: