If you need help in a crisis, contact one of the services below:
Text 'YM' to 85258 (YoungMinds Crisis Messenger service for free 24/7 support)
Text 'SHOUT' to 85258 (Shout is a free service available to any UK resident of any age)
Calm Harm is a free app providing support and strategies to help you resist or manage the urge to self harm. It can be downloaded for Google Play or App Store.
You can also find self-harm coping techniques by visiting Self-harm coping techniques | Childline
HOPELINEUK is a confidential support and advice service for children and young people under the age of 35 who are experiencing thoughts of suicide, or anyone concerned that a young person could be thinking about suicide. You can contact them for confidential support and practical advice.
Beat Eating Disorders is a National helpline that is available 365 days a year to encourage and empower people to get help quickly.
Visit beateatingdisorders.org.uk to access the online web chat or call the Youthline on 0808 801 0711 between 9am-8pm during the week and 4pm-8pm on weekends and bank holidays.
You can also email firstname.lastname@example.org
Lockdown/ COVID Anxiety
Heal Hub – Road to Recovery is a free online mental health support service for young people aged 14-25. If you are struggling to cope in life after lockdown then Heal Hub are supporting young people through FREE video therapy sessions.
Email email@example.com or text 07395629297
Support for LGBTQ+ Students
- Switchboard: LGBT Helpline
Switchboard provides a one-stop listening service for LGBT+ people on the phone, by email and through Instant Messaging.
- Birmingham LGBT Centre
Birmingham LGBT Centre offer one-to-one apppointments, telephone and email support to residents of Birmingham. Services include sexual health, counselling, domestic violence, and trans wellbeing support.
Mermaids is one of the UK’s leading LGBTQ+ charities. It supports transgender, nonbinary and gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care. They also offer web chat support to students up to the age of 25.
Call the helpline on 0808 801 0400 between 9am and 9pm Monday to Friday. Calls to the helpline are free from landlines and mobile phones within the UK and do not appear on itemised bills.
You can also email firstname.lastname@example.org or if you are in crisis and need help text MERMAIDS to 85258 for free 24/7 crisis support.
Safety Online/Social Media
Childnet work directly with young people and other organisations to make the internet a safer place for everyone.
If you are concerned by something you have seen online or on social media, they can help.
Other Apps & Free Services:
Kooth: Free online and mobile support for young people
Birmingham-based agency offering help to under-25s.
Pause are currently running a phone-based service while their centre in Digbeth is closed.
Call 0207 841 4470 to arrange a callback from their friendly staff.
Alternatively, register online for support :
- Young Minds
Worried about how you are feeling? Having a mental health crisis?Check out youngminds.org.uk/find-help or text YM to 85258
- The Waiting Room
This website signposts many Health and Wellbeing services that are available in Birmingham and Solihull. the-waitingroom.org
This is a free app for teenagers (11+) providing resources and a fully moderated community where you can share your problems, get support and help other people too. It can be downloaded for Google Play or App Store.
- The Mix
A confidential helpline, email, webchat and telephone counselling service for young people under 25.Call the freephone number 0808 808 4994 (between 1pm-11pm daily).
A free service available 24 hours a day to children aged under 19 to confidentially talk to someone about any problem big or small.
Call 0800 1111 or go to childline.org.uk
If you set up an account you can also chat online or send them an email.